Some quick examples of commands to troubleshoot voice issues on Cisco voice routers. Links to some resources can be found in an earlier post: Troubleshooting and Debugging VoIP Call Basics

show voice call status **and **show voice call summary –

Router#sh voice call status CallID- - - - CID- ccVdb- - - - - Port- - - - - - - Slot/DSP:Ch- Called #- - Codec- - - MLPP Dial-peers 0x21- - - - - - 1243 0x4A0C6EA0 0/1/0- - - - - - - - - - - 0/1:1- - 1234- - - - - - g711ulaw- - - - - - 1000/1001 0x22- - - - - - 1243 0x4A0BE8AC 0/0/0- - - - - - - - - - - 0/1:2- *1234- - - - - - g711ulaw- - - - - - 1001/1000 1 active call found

Router#sh voice call summary PORT- - - - - - - - - - CODEC- - - - VAD VTSP STATE- - - - - - - - - - - VPM STATE ============== ========= === ==================== 0/0/0- - - - - - - - None- - - - - - – S_CONNECT- - - - - - - - - - - - FXSLS_CONNECT 0/0/1- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXSLS_ONHOOK 0/0/2- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXSLS_ONHOOK 0/0/3- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXSLS_ONHOOK 0/1/0- - - - - - - - None- - - - - - – S_CONNECT- - - - - - - - - - - - FXOLS_CONNECT 0/1/1- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXOLS_ONHOOK 0/1/2- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXOLS_ONHOOK 0/1/3- - - - - - - - – - - - - - - - - – – - - - - - - - - - - - - - - - - - - - FXOLS_ONHOOK

**Show voice port summary **router#show voice port summary

IN- - - - - - OUT PORT- - - - - - - - - - - CH- - SIG-TYPE- - ADMIN OPER STATUS- - STATUS- - EC =============== == ============ ===== ==== ======== ======== == 0/0/0:23- - - - - - - 01- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 02- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 03- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 04- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 05- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 06- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 07- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 08- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 09- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 10- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 11- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 12- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 13- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 14- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 15- isdn-voice- up- - - dorm none- - - - none- - - - y 0/0/0:23- - - - - - - 16- isdn-voice- up- - - dorm none- - - - none- - - - y 0/2/0- - - - - - - - - - — fxs-ls- - - - - up- - - dorm on-hook- idle- - - - y 0/2/1- - - - - - - - - - — fxs-ls- - - - - up- - - dorm on-hook- idle- - - - y 0/2/2- - - - - - - - - - — fxs-ls- - - - - up- - - dorm on-hook- idle- - - - y 0/2/3- - - - - - - - - - — fxs-ls - - - - - up- - - dorm on-hook- idle- - - - y 50/0/1- - - - - - - - - 1- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 2- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 3- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 4- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 5- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 6- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 7- - - - - efxs- - - - up- - - up- - on-hook- idle- - - - y 50/0/1- - - - - - - - - 8- - - - - efxs- - - - up - - - up- - on-hook- idle- - - - y

PWR FAILOVER PORT- - - - - - - PSTN FAILOVER PORT =================- - - - - - - ==================